
Customer retention strategies
If you are not providing a superior experience, your clients might start asking, “Then, who will?”

If you are not providing a superior experience, your clients might start asking, “Then, who will?”

Matthew W. Howrey has taken his seat as 2025 chairman of the Indiana Bankers Association Board of Directors.

Rep. Thompson was gracious enough to take the time to answer some questions for Hoosier Banker about his experience in the Indiana House of Representatives and how bankers can take part in advocacy engagement.

The 2024 IBA Annual Convention challenged traditional thinking from the start.

The FDIC, along with other federal and state banking agencies, has repeatedly stressed the importance of an independent review for the interest rate risk process.

Effective strategic planning sets the stage for the success of every financial institution.

Senior Vice President, Chief Operations Officer – Home Bank, Martinsville

2025 Elevate Small Business Grants totaled more than $550,000 statewide in Indiana, a new record thanks to increased funding.

Reading Time: 2 minutesOur revamped meetings will offer fresh, valuable content for both members and legislators, ensuring every participant gains meaningful insights and connections.

Reading Time: 3 minutesRule 1033 would require financial institutions and other data providers to help consumers access and share their data securely using application programming interfaces.

The all-cash deal is valued at $40 million.

Reading Time: 4 minutesCommunity banks are the backbone of local economies, and the regulatory environment that governs them is undergoing significant change.

North Salem State Bank appointed Jeff Joyce, its chief financial officer, to its board of directors effective January 1, 2026.

Reading Time: 4 minutesMarket adjustments, counteroffers and off-cycle raises, while well-intentioned and driven by legitimate business needs, pose a common, source of employment litigation risk.