Operations & Technology

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Articles

Getting to the core of innovation

Reading Time: 2 minutesWhile the innovation environment continues to shift, community banks’ underlying dependency on core providers remains constant.

Rebeca Romero Rainey May 18, 2026

Digital Extras

Closing the data readiness gap

Adopting AI isn’t just about adding new tools.

Ajay John May 18, 2026

Digital Extras

Community banks should write the rules on innovation, not follow them

Community banks have more innovation paths available to them than ever before.

Tara Schultz March 16, 2026

Features

The expense-to-revenue ratio problem no one is actually solving

Data matters. And the leaders I talk to know it matters. The part that many miss today is understanding what “getting your data together” really means.

Tracy D. Graham March 16, 2026

Features

Turning missed moments into meaningful connections

In today’s environment where digital expectations meet lean staffing and fragmented systems, even relationship-driven institutions face new challenges.

Tracy D. Graham November 4, 2025

Digital Extras

Your board’s cybersecurity oversight probably isn’t good enough

Most bank boards struggle with cybersecurity oversight because they don’t know what questions to ask, how to interpret the answers or whether their security measures are actually working.

Steve Sanders November 4, 2025

Features

Balancing AI-driven AML with human control

Artificial intelligence isn’t just for big banks anymore.

Jessica Tirado July 7, 2025

Digital Extras

AI as a gamechanger

An AI strategy that focuses on making staff more effective can create competitive advantages to allow community banks to punch above their weight.

Ravi Nemalikanti May 5, 2025

Digital Extras

Cybersecurity and AI

Banks should know the perils and tips to minimize risk when incorporating this technology into their strategies.

Steve Sanders February 4, 2025

a photo showing the interior of an unidentified bank branch

Features

Branch closings

Reading Time: 3 minutesRegardless of a bank’s regulator or state jurisdiction, there are notice requirements that apply when a bank plans to close a branch.

Erin Busse, JD September 3, 2024

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Features

Deeper than data

Five Indiana bankers share their experiences holding leadership positions within the Federal Reserve system.

Evan Hoffmeyer October 1, 2026

Banker Profiles

Jeffrey K. Spencer

Chief Lending Officer – First State Bank of Porter

Indiana Bankers Association October 1, 2026

Red-tinted image of a computer keyboard with a pop-up warning icon signaling a security alert.

Digital Extras

Heeding fraud warning signs to prevent larger losses

Community banks need one connected response across cards, payments, cybersecurity, operations and frontline teams.

Pankaj Sarda October 1, 2026

a graphic of hands typing an AI prompt into a laptop

Compliance Connection

Artificial intelligence in community banking

Reading Time: 4 minutesA community bank may be using substantially more AI than its board and senior management realize.

Brett J. Ashton and Michael J. Messaglia October 1, 2026

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