Centier Bank, Merrillville, was named Indiana’s top-rated bank by Forbes in its annual Best-in-State Banks survey. The full list of Indiana-headquartered banks were, in order:
- Centier Bank, Merrillville
- Horizon Bank, Michigan City
- First Farmers Bank & Trust Co., Converse
- The Friendship State Bank
- 1st Source Bank, South Bend
- STAR Bank, Fort Wayne
IBA-member institutions headquartered out-of-state that were recognized in their home states include Fifth Third Bank, Cincinnati; First Financial Bank, Cincinnati; Huntington Bank, Columbus; and WesBanco Bank, Wheeling, WV.
This is the ninth year for these annual rankings. Created in partnership with market research firm Statista, results are based on survey responses from 26,000 United States residents. Participants were asked how satisfied they were and how likely they were to recommend the U.S.-based banks at which they have a checking or savings account, those at which they had an account within the last three years, and those they knew through friends and family. Online-only banks were excluded, as well as larger institutions with branches in 15 or more states. Participants were also asked to rate their financial institutions on factors including trust, customer service, digital tools, the quality of financial advice given, and whether fees were transparent and reasonable.
Statista also gathered more than 1.2 million publicly available reviews and ratings online about each bank written between February 2023 and March 2026. This research was incorporated into the analysis, accounting for 20% of each financial institution’s score, while the surveys accounted for 80%. The banks with the highest overall scores made the rankings, with 228 unique banks recognized in one or more states.
