Old National Bank, Evansville, received the Customer Confidence Award as part of Quavo’s 2nd annual Trust in Banking Awards, based on the satisfaction rate for client dispute resolution management. Quavo is an agentic AI disputes technology partner.
The Trust in Banking Awards honor the top eight financial institutions in eight categories including Resolution Rockstar (speed in resolving disputes), Efficiency Excellence (operational efficiency and productivity in managing disputes) and Accuracy Advocate (high success rate in chargeback disputes).
